F.A.Q
What is included in the Roof Kit?
Each kit includes all necessary components to assemble your patio cover, such as pre-cut framing materials, roofing panels, hardware (screws, bolts, etc.), and a step-by-step instruction manual. Some kits may also include decorative elements, gutters, and downspouts depending on the model.
Can it be attached to any type of house?
Our patio covers are designed to be versatile and can be attached to most types of homes, including brick, siding, stucco exteriors and fascia boards. Ensure you follow the specific guidelines for securing the patio cover to your home’s exterior, as detailed in the instruction manual.
How do I choose the right size for my space?
Measure the area you wish to cover and consider how much shade and protection you desire. We offer a variety of sizes, and it’s important to select a kit that not only fits your space but also accommodates any furniture or features you plan to incorporate under the patio cover.
Can I customize my cover kit?
Yes, our kits come in various styles and finishes, allowing you to choose the one that best matches your home’s exterior. For more customized options, such as color and material modifications, please contact our customer service during regular business hours at 954-674-2631. or get an intant quote here
Is a permit required?
In many areas, a building permit may be required for patio covers. Check with your local building department or authority to determine the requirements in your area.
Is the kit difficult to assemble?
Our kits are designed for DIY enthusiasts with basic handyman skills. With the provided step-by-step instructions and online video tutorials, most of our customers find the assembly process straightforward. Assistance from another person may be beneficial for certain steps.
What warranty comes with the Kits?
Our kits come with a manufacturer’s warranty that covers defects in materials and workmanship for a specific period from the date of purchase. Please refer to your product documentation for detailed warranty information.
What tools will I need?
The specific tools required can vary by kit, so please refer to the instruction manual for a detailed list.
- Safety glasses
- Work gloves
- 8’ Ladder
- 4’ Level
- Hammer
- Tape measure
- Pencil
- Framing square
- Chalk line (not red chalk)
- Hammer drill (for masonry drill bit)
- Mitter saw
- Cordless drill
- Extension cord
- Variable speed drill (for drill bits)
- ⅛” – ⅜” drill bits
- ¼” & ⅜” masonry bit
- ¼” – ⅜” nut drivers, magnetic
- Nut driver extension, magnetic
- Socket wrench and sockets
What should I do if I have missing or damaged parts upon delivery?
Contact our customer service team as soon as possible with your order details and a description of the missing or damaged parts. We will arrange for replacements to be sent to you promptly.
Does the company offer financing options for purchases?
Yes, we offer financing options through Synchrony Bank. For more details, please visit our finance page
Where can I find the NOA
You can download the product approval FL7561-R7 directly from the Florida Department of Regulations web site.
What are the maximum spans for a roof panel?
The maximum spans for a roof panel depend on the panel’s thickness and its connection to the beam. A 3″ insulated roof panel can span up to 13′, a 4″ panel can span up to 16′, and a 6″ panel can span up to 20′. These spans are calculated to meet the wind load and uplift requirements of the Florida Building Code. Be sure to consider these span limitations when selecting your patio cover kit to ensure your project remains compliant with local codes.
What is a Freestanding Cover?
A Freestanding Cover is a stand-alone structure that is not attached to any existing building. These covers are supported by post inserts, as required by engineering standards. During installation, the posts are typically set into large concrete footings. Freestanding covers can also be bolted to concrete footings using optional internal post castings
Can you refer me to a contractor that will install the patio cover?
Certainly! We can refer a team that may be able to assist with the installation in your area. Simply send us a request through our contact form, and we’ll provide you with available installers in your location. Please note that our product is sold as a Do-It-Yourself patio cover kit, and any qualified contractor can install it easily. For added convenience, we also offer installation services in Miami-Dade and Broward counties.
What is Alumawood?
Alumawood is a brand of aluminum-based patio cover material designed to resemble the appearance of wood while offering the durability and low maintenance of aluminum. It is commonly used for building pergolas, patio covers, and other outdoor structures. Unlike traditional wood, Alumawood doesn’t rot, warp, or require painting, making it an attractive option for homeowners who want the aesthetics of wood without the upkeep. It is also resistant to termites and can withstand harsh weather conditions.
What is your Return Policy?
We are dedicated to ensuring your satisfaction and will do everything we can to assist you in placing your order correctly. Please note that all dimensions, colors, styles, and other aspects of the DIY kit are your responsibility. Be sure to carefully review your details before finalizing your order. Once you receive your final sales order, double-check everything, as this reflects exactly what will be shipped. If you notice any discrepancies or have any questions, please contact us within 24 hours. After this time, no changes can be made. Since our products are custom-made, we are unable to accept returns
Do you offer Equinox roof kits or motorized roof options?
Yes, we do offer Equinox roof kits and motorized roof options. For more detailed information, please visit our equinox page under patio products
What is the minimum size kit?
The minimum size kit available is 18′ x 10′
What colors are available for your products?
We offer multiple color options for our products. For our traditional roof systems, you can choose from white and bronze aluminum frames, along with white insulated aluminum panels. For solid aluminum pergolas, we provide a more diverse range of color options to suit your preferences.
How is the pricing for aluminum panels determined?
The final pricing is determined by the dimensions you provide in our online quote system, including length, width, and height, as well as other factors such as attachment options (whether it’s connected to a structure or freestanding).
What are the delivery costs?
We offer a flat delivery fee of $75 for the state of Florida. This fee is displayed in your online quote during the ordering process.
How thick are Elite Insulated Aluminum Panels, and what insulation do they provide?
The panels typically come in 3-inch, 4-inch, or 6-inch thicknesses, offering varying levels of insulation. The foam core, usually made of expanded polystyrene (EPS), provides excellent thermal insulation properties.
How long does it take to install one?
It depends on the size and design, but typically, installation takes between 1 to 3 days.
How are Elite Insulated Aluminum Panels installed?
The panels interlock using a tongue-and-groove system, creating a tight seal. Installation is generally quick and efficient due to the panels’ lightweight and modular design.
Does the Elite Insulated Panels carry Florida Product Approval?
Yes, Elite Insulated Aluminum Panels carry Florida Product Approval, which means they meet the state’s stringent building codes, particularly for wind resistance and durability in hurricane-prone areas. Florida Product Approval is important for construction materials used in regions that face extreme weather, such as high winds and heavy rain.
Is the pergola roof insulated?
Yes, the insulated panels can be 3″ or 4″ thick, depending on building requirements. The thickness of the insulation also helps keep it cooler in the summer and warmer in the winter by regulating the temperature underneath.
What's a solid roof aluminum pergola, and how is it different from other pergolas?
A solid roof aluminum pergola has a fully insulated roof made of aluminum, providing complete protection from the sun, rain, and other weather. It’s different from traditional pergolas, which usually have open beams, also called rafters.
Where can I use your 3D builder tool?
You can use our 3D builder tool on our website to visualize and plan your project, and get instant pricing for your patio cover.
What should I do if I have a complaint?
If you have a complaint, please contact our customer service team by calling 954-674-2631, and we will address your concerns promptly.
What payment options do you accept?
We accept various payment methods, including credit cards, checks, wire transfers, financing, and Zelle. For more details, please contact our customer service team at 954-674-2631 to discuss the specific options available.
What if I have questions during the installation process?
If you have any questions during the installation process, feel free to contact our customer service team at 954-674-2631 for assistance. We’re here to help guide you through any challenges and ensure your installation goes smoothly.
What kind of services does Alumicenter Inc. offer?
Alumicenter Inc. offers DIY aluminum patio cover kits, including classic, contemporary, and pergola aluminum patio covers. These kits are easy to assemble, built to last, and can be shipped anywhere in Florida.
What are the dimensions of the patio cover kits?
The dimensions of the patio cover kits can be customized based on your needs. You can plan your kit size by determining the length, width, and height using our 3D builder tool.
How long has Alumicenter Inc. been in business?
Alumicenter Inc. has been in business since 2009, providing high-quality patio cover solutions.
How long does it take to receive my order?
Delivery times can vary, but we will contact you to schedule your delivery based on your delivery zone. Orders typically ship within 2 to 3 weeks, though some customers have reported receiving their orders earlier than expected.
How easy is it to assemble the DIY patio cover kits?
Our kits are designed for easy assembly, even for novice DIYers. To assist you, we provide detailed step-by-step installation guides, along with helpful installation videos for added support.
How do I place an order for a patio cover kit?
You can place an order by calling us at 954-674-2631, where we’ll provide you with an instant quote and complete your order. Alternatively, you can use our 3D builder tool on our website to design your patio cover and receive a quote instantly.
Do you ship outside of Florida?
At this time, we only ship our aluminum roof kits within Florida.
Do you offer installation services?
While our kits are designed for DIY installation, we also offer professional installation services within Miami-Dade and Broward counties. Please contact us at 954-674-2631 for more details.
Do instructions come with the kit?
Yes, all of our DIY patio cover kits come with detailed instructions to guide you through the installation process. We also offer proposed site layouts, detailed video instructions with a step-by-step guide, and a product master sheet to ensure everything goes smoothly. Plus, we’re here to support you if you have any questions during assembly.
How much fall or pitch do the covers need?
For solid covers, a pitch of 1/4″ to 1″ is required per Engineering standards. We recommend a minimum of 1/4″ per foot for effective water drainage. This ensures that rainwater flows off the cover efficiently, preventing water accumulation
How do I measure?
Measure the area you want to cover by determining the projection and length. For attached covers, the projection is the distance from where the cover is attached (such as a wall or fascia) out to the edge of the concrete pad or deck. The length is how far the cover extends along the side of the house.
What are the Post Thickness
We offer different post size options depending on the product, style, and design. Our most popular size is the 3″x3″ post, which comes pre-notched and is typically used and shipped with our traditional patio cover kits. Of course, this post can be upgraded to a 4″x4″ option. For a modern-style roof, we suggest using 6″x6″ posts for a more polished look. We also carry 8″x8″ posts, which are commonly used for custom-designed, free-standing structures.
What is the post size?
The standard post size shipping with the traditional patio cover kits is the 3″x3″ post, but it can be upgraded to 4″x4″ or even 6″x6″ upon customer request.
Can the panels be cut after being installed?
Yes, use a circular or reciprocating saw equipped with a 7″ blade specifically designed for cutting aluminum. To achieve precise results, use a straight edge and marker to draw the cut line on both sides of the panel, ensuring it is straight and properly aligned with the structure.
Secure the panel securely to prevent any movement during the cutting process. Begin cutting at a low speed to minimize the risk of damaging the insulation. Take care to preserve the panel’s structural integrity as you work. After completing the cut, smooth any sharp or rough edges with a metal file for safety. Finally, clean the workspace thoroughly to remove all metal shavings and debris.