Privacy Policy
Alumcenter LLC respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting a quote, placing an order, communicating with us, or using our services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and how we handle SMS messaging information.
Information We Collect
Alumcenter LLC may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Phone number
Email address
Project address or location
Billing or shipping information
Project details, measurements, photos, drawings, or other information related to your patio cover or aluminum roof kit request
Messages, inquiries, or communications submitted through our website, email, phone, or other contact methods
We may also collect certain non-personal information automatically when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage data.
How We Use Your Information
Alumcenter LLC may use the information we collect to:
Respond to quote requests, questions, and customer inquiries
Prepare estimates, proposals, sales orders, and project-related documents
Process orders and coordinate delivery
Communicate about project updates, scheduling, delivery, customer service, and follow-up questions
Improve our website, products, services, and customer experience
Maintain business records
Comply with legal, regulatory, or business obligations
Prevent fraud, misuse, or unauthorized activity
SMS Messaging Privacy Policy
Alumcenter LLC may collect and use your mobile phone number when you voluntarily provide it through our website, quote forms, contact forms, phone calls, emails, or other communication methods.
By opting in to receive SMS messages from Alumcenter LLC, you agree to receive text messages regarding quote requests, order updates, project questions, delivery coordination, scheduling, and customer service.
Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to cancel or opt out at any time.
Consent to receive SMS messages is not a condition of purchase.
Alumcenter LLC does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their marketing or promotional purposes.
Mobile opt-in data and SMS consent information will only be used to provide the messaging services requested by the customer and to support communications related to Alumcenter LLC products, services, quotes, orders, delivery, scheduling, and customer service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories mentioned in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing or promotional purposes.
SMS Messaging Terms and Conditions
When you opt in to receive SMS messages from Alumcenter LLC, you may receive messages related to:
Quote requests
Patio cover kit questions
Order updates
Delivery updates
Scheduling
Customer service
Project follow-up communication
Message frequency varies based on your request, order status, or communication needs.
Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of SMS messages at any time by replying STOP.
You may request help at any time by replying HELP or by contacting Alumcenter LLC directly.
After replying STOP, you may receive one final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from Alumcenter LLC unless you opt in again.
For assistance, contact Alumcenter LLC at:
Phone: 954-674-2631
Website: https://alumcenter.net
How We Share Information
Alumcenter LLC does not sell or rent your personal information.
We may share limited personal information only when necessary to operate our business, provide services, fulfill customer requests, or comply with legal obligations. This may include sharing information with:
Delivery providers
Payment processors
Website hosting or technology service providers
Customer service or communication service providers
Contractors, installers, engineers, or project-related service providers when needed to complete or support your request
Legal, regulatory, or government authorities when required by law
These service providers are only permitted to use the information as needed to perform services on behalf of Alumcenter LLC.
Mobile phone numbers, SMS opt-in data, and SMS consent records are not shared with third parties or affiliates for marketing or promotional purposes.
Cookies and Website Tracking
Our website may use cookies or similar technologies to improve website functionality, understand website traffic, improve user experience, and support marketing or analytics efforts.
You may adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.
Data Security
Alumcenter LLC takes reasonable steps to protect the personal information we collect from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to respond to inquiries, provide services, maintain business records, complete transactions, comply with legal obligations, resolve disputes, and enforce agreements.
Third-Party Links
Our website may contain links to third-party websites. Alumcenter LLC is not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.
Children’s Privacy
Our website and services are not intended for children under the age of 13. Alumcenter LLC does not knowingly collect personal information from children under 13.
Your Choices
You may contact us to request that we update, correct, or remove certain personal information, subject to business, legal, or recordkeeping requirements.
You may opt out of SMS messages at any time by replying STOP.
You may request SMS help at any time by replying HELP.
Changes to This Privacy Policy
Alumcenter LLC may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, SMS messaging, or how your information is handled, please contact us:
Alumcenter LLC
Phone: 954-674-2631
Website: https://alumcenter.net